I’ve been going to Synapse for talk therapy and medication management for 6 months now and it’s truly been my best experience with mental health services. everybody I’ve spoken to is very kind and professional and they focus on a holistic approach to care. I feel extremely comfortable and cared for by my therapist, and NP Jessica Costa is super well versed in women’s mental health and has always listened to my concerns and reservations. I genuinely enjoy seeing both of them, and the office is very responsive and helpful to make the whole process easier.
My current practitioners are amazing. They take the time to speak with me and they are truly dedicated to making me better. I never felt rushed out of a session with a practitioner. You can tell the doctor are passionate about their work and their patients. Because of this, I was able to get the appropriate treatment to help me through a particularly challenging time. I am so grateful for Synapse’s. Highly recommend!
This is my first experience seeking treatment for concerns about my mental health. I contacted Synapse in November, and they promptly scheduled me an appointment with one of their psychiatrists, Dr. Costa, who is terrific. Upon my initial evaluation, she recommended participating in therapy as well, which I was completely open to. I began meeting with Jennifer Christmas soon after the holidays, and instantly felt comfortable talking to her. You can’t put a price on compatibility with one’s mental health professionals, and what these women are doing for me is invaluable. I’m deeply grateful for the opportunity to connect with Synapse!
We are so grateful to have found synapse! Upon my first phone call with Alexis, who was so knowledgeable and helpful with every step, to meeting the Doctor and helpful staff, we can honestly say you are treated like a valued human and your concerns are validated and heard, would highly recommend this practice to anyone looking for a Doctor and staff that cares!
Dr. Joanne Matthews has been my provider for several years. She is an expert in her field and an excellent provider. She is compassionate, a great listener, and makes me feel at ease when speaking with her. I trust in the care that she provides when prescribing medications. She always asks about current medications being taken before prescribing anything new which ensures there are not any bad drug interactions. I highly recommend Dr. Joanne Matthews and her office.
I absolutely love the doctors and staff at Synapse. The experience was fast and smooth form the intake process to the first appointment. I am alway able to easily get in touch with an actual person and the same person each time for questions, appointments, and medication refills. Everyone is knowledgeable, professional, thorough, and most importantly wholeheartedly invest in the well being of their patients. Both medication management and therapy provided is individually based and holistically centered. They have helped me tremendously to be the best version of myself and to get my life back on track!
Beautiful office, amazing staff very caring & compassionate. Very accommodating & respectful with patients. Shout out to Rosey, she is absolutely wonderful!!!
New patient. My first visit and my Doctor reduced my anxiety medicine and changed my antidepressant. Feeling pretty good. My Doctor seems to be more concerned about treating the issue than increasing the pills. Thank You Dr. Mathews!
I’ve changed doctors and therapists quite a bit because I never found the right one. Finally found the right one: Synapse!!
The doctors and staff are caring, responsive and have helped me tremendously. They take time to get to know me and actually ask questions!! It’s not just about writing a script with Synapse and that’s important to me!
I love Synapse. Everyone has been extremely helpful regardless of what the problem was. If I have any issues, they are quick to address them and have made sure I'm always comfortable and that my needs are met by both my psychiatrist and therapist. Both of whom are amazing people and practitioners. Synapse has given me some of the best mental health services that I have ever received.
I am a new patient at Synapse Behavioral Health. Gretchen who organized the appointments is always accessible, empathetic to my work schedule and extremely helpful. She has answered all my questions and made the admissions process seamless, which nowadays is unheard of. Jessica Costa is who I'm seeing is professional and makes me feel heard. She is unique in her genuine and patient first thinking. Telemed is different but she makes me feel important and like I am in the room with her. I will be recommending this to all my friends and family who are struggling. I know this is a challenging time for everyone. Love this place!
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